Why is my website not reachable?
This is of course annoying and should not happen.
There can be many reasons for an outage:
- First of all, a great many AI bots/crawlers are roaming the internet and cause very high traffic. If they crawl too many websites on one server for content, the server can become overloaded and go down for a short time. We are constantly trying to stay ahead of the AI bots with technical measures. Unfortunately, this often turns into a "cat-and-mouse game", which is why it requires continuous intervention on our part.
- Websites and the CMS behind them (WordPress, Joomla, Backdrop, Drupal, ...) can also cause errors that make a website unreachable
- Faulty software updates or the PHP version in use can also be a reason for an outage. You can set the PHP version in the MyWebspace Panel under PHP.
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